Please read the following policy carefully before making a purchase.

  1. Nature of our Products:
    • Our products fall into a category where once they have been used or consumed, they cannot be resold or reused by other customers due to various reasons, including health and safety regulations.
  2. All Sales Are Final:
    • As a result of the unique nature of our products, all sales are considered final. We cannot accept returns, exchanges, or provide refunds, unless the product arrives damaged or defective. In such cases, we will gladly rectify the situation by providing a replacement or suitable resolution as determined by our customer service team.
  3. Damaged or Defective Products:
    • If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We may request photographic evidence or additional information to assess the situation properly.
    • If the damage or defect is confirmed, we will make every effort to rectify the issue promptly. This may involve offering a replacement product, issuing a store credit, or providing an alternative resolution to ensure your satisfaction.
  4. Contact Us:
    • If you have any questions or concerns regarding our Refund and Returns Policy, please do not hesitate to contact our customer service team. We will be happy to assist you and address any inquiries you may have.

Please note that this policy is applicable only to purchases made directly from our website. If you have purchased our products from a third-party retailer, please refer to their refund and returns policy as it may differ from ours.

We understand that shopping without the option for returns or refunds may feel inconvenient for some customers. However, we kindly request your understanding regarding the unique nature of our products. Our priority is to maintain the safety, quality, and integrity of the products we provide.

By making a purchase from our website, you acknowledge and agree to our Refund and Returns Policy outlined above.

Thank you for your understanding and continued support. If you have any further questions, please do not hesitate to reach out to our customer service team.